📦ORDERING
HOW DO I PLACE AN ORDER? Simply browse our website, add your items to cart, and proceed to checkout. Once your order is placed, you will receive a confirmation to the email provided.
CAN I MODIFY OR CANCEL MY ORDER? Orders can only be modified or canceled within a short window after being placed. Order WILL NOT be canceled if order is already packaged or shipped. Please contact us as soon as possible for assistance.
WHAT IS YOUR RETURN POLICY? Due to the sensitive nature of our products, all sales are FINAL unless the item arrives damaged or incorrect. Refunds or replacements apply only under verified shipping related issues.
DO I NEED A LICENSE TO PURCHASE?
By purchasing, you confirm that you are a qualified individual or researcher and will use the products in compliance with all applicable laws.
💳PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT? We accept payments via Zelle. Cash is accepted only for local pickup orders. Payment instruction are sent to the email provided at checkout. READ INSTRUCTION CAREFULLY to avoid delays in shipping.
WHY IS MY ORDER MARKED AS “PENDING PAYMENT”? Orders remain in “pending payment” status until payment is confirmed. Once verified , your order will move forward for processing. If payment is not sent within one hour, order will automatically be CANCELED.
🚚SHIPPING & DELIVERY
DO YOU OFFER SHIPPING? Yes! We offer fast and reliable shipping within the U.S.
WHEN WILL MY ORDER SHIP? Orders are typically processed 1-2 business days after payment is confirmed. Delivery times vary based on your location and shipping method.
DO YOU OFFER LOCAL PICKUP? Yes, local pick up is available. You will receive instructions after placing your order and payment is confirmed.
🧪PRODUCT INFORMATION
HOW SHOULD PRODUCTS BE STORED? Products should be stored in a cool, dry place. Specific storage instructions might vary depending on product.
⚠️DISCLAIMER ALL PRODUCTS ARE INTENDED FOR RESEARCH PURPOSES ONLY. BY PURCHASING, YOU AGREE TO USE PRODUCTS RESPONSIBLY AND IN ACCORDANCE WITH APPLICABLE LAWS AND GUIDELINES.